THE ORDERING PROCESS
Initially, please contact us to discuss your requirements and any questions that you may have
TO PROCEED WITH YOUR ORDER, PLEASE COMPLETE THE FORM BELOW. UPON COMPLETION YOU WILL BE RE-DIRECTED TO WORLDPAY WHERE YOU CAN PAY YOUR £25 DEPOSIT
Please note – If you do not complete the order form below, you will not receive your WorldPay Transaction ID and therefore we will not be able to commence your repair. The Transaction ID from WorldPay will be generated automatically and allows your repair to be entered into our job system and be tracked until it is finished and dispatched to you.
When the repair is completed we will send a digital image via email along with an invoice for the work that has been done. On completion of all work and agreement by you, the final payment becomes due.
When payment has been received, your bracelet will be shipped back to you.
IF YOU WISH TO COMPLETE THE FINAL PAYMENT (CLASSIC SERVICE ONLY) VIA WORLDPAY, PLEASE CLICK HERE
PLEASE NOTE: THE FINAL BALANCE FOR THE PREMIUM SERVICE MUST BE PAID VIA BANK TRANSFER
NOTE: Please do not send us your watch with your bracelet
If you cannot remove your watch then please get in touch
TO RETURN YOUR BRACELET BACK TO YOU WE USE ROYAL MAIL, THIS IS AN EXCELLENT SERVICE WHICH INCLUDES INSURANCE, TRACKING AND GUARANTEED NEXT DAY DELIVERY BY 1PM.
IT IS YOUR CHOICE WHICH PROVIDER AND SERVICE YOU USE TO SEND YOUR BRACELET TO US.
Please send your bracelet to;
Dunston Innovation Centre